89pk Privacy Policy

Who We Are

89pk is an internationally licensed online gambling platform accessible at 89pk.net. We provide Pakistani players with access to cricket betting, sports wagering, live casino games, slots, and related gambling products. All services are offered in English and all financial transactions are conducted in Pakistani Rupees (PKR), with support for JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Allied Bank, SadaPay, and USDT TRC20.

For the purposes of this Privacy Policy, "89pk," "we," "us," and "our" refer to the operator of the 89pk platform. "You" and "your" refer to any individual who accesses the 89pk website, registers a Player Account, or otherwise interacts with our services.

89pk acts as the data controller in respect of personal data collected from players and site visitors. This means we determine the purposes and means by which your personal data is processed. Where we engage third-party service providers to process data on our behalf, they act as data processors under our instruction.

Data We Collect

89pk collects personal data through a number of channels: directly from you when you register an Account or use our services, automatically when you visit our website, and from third parties such as payment processors and identity verification providers. The categories of personal data we collect are described below.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data unless specifically required by our KYC obligations, in which case collection is strictly limited to what is necessary for identity verification purposes.

How We Use Your Data

89pk uses the personal data we collect for the following specific purposes. We will not use your data for any purpose that is incompatible with those listed here without first obtaining your consent or notifying you of the change.

• Account Registration and Management: To create, verify, and maintain your 89pk Player Account, including authenticating your identity at login and enabling access to all platform features.
• Identity and Age Verification (KYC): To verify that you are at least 21 years of age and to confirm your identity as required by our international gaming licence obligations. This is a mandatory requirement — Accounts that cannot be verified may be restricted or closed.
• Payment Processing: To process deposits and withdrawals via your chosen payment method (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Allied Bank, SadaPay, or USDT TRC20) and to maintain accurate financial records.
• Fraud Prevention and Anti-Money Laundering: To detect, investigate, and prevent fraudulent activity, money laundering, and other financial crimes in compliance with applicable AML obligations under our gaming licence.
• Responsible Gaming: To monitor gambling patterns and identify players who may be exhibiting signs of problem gambling, and to apply responsible gaming tools such as deposit limits or self-exclusion in accordance with our Responsible Gaming Policy.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance through live chat and email support channels.
• Platform Improvement: To analyse usage patterns and player behaviour in aggregate (anonymised) form in order to improve the design, performance, and content of the 89pk platform.
• Regulatory Compliance: To fulfil our reporting and record-keeping obligations under the terms of our international gaming licence and applicable law, including retention of transaction records and player identity documentation.
• Marketing Communications: Where you have opted in to receive promotional communications, to send you information about bonuses, promotions, and new features on 89pk. You may opt out at any time.

Legal Basis for Processing

89pk processes your personal data on one or more of the following legal grounds, depending on the specific processing activity:

• Contractual Necessity: Processing is necessary to perform the contract between you and 89pk — specifically, to provide you with the gambling services you have registered for, process your transactions, and manage your Account.
• Legal Obligation: Processing is necessary for 89pk to comply with its legal and regulatory obligations, including KYC identity verification, AML reporting, and record retention requirements imposed by our international gaming licence.
• Legitimate Interests: Processing is necessary for 89pk's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and the improvement of our services — provided those interests are not overridden by your rights and interests.
• Consent: Where we rely on consent as the legal basis for processing — for example, for optional marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

Cookies & Tracking

89pk uses cookies and similar tracking technologies on our website to ensure the platform functions correctly, to remember your preferences, to keep you securely logged in, and to understand how players use our services.

• Essential Cookies: These cookies are strictly necessary for the 89pk website to function. They enable core features such as session management, secure login, and navigation. These cookies cannot be disabled without breaking core platform functionality.
• Functional Cookies: These cookies remember your preferences — such as your preferred language, display settings, and previously used payment methods — to provide a more personalised experience on your return visits.
• Analytics Cookies: These cookies help us understand how players interact with the 89pk website, including which pages are visited most frequently, how long sessions last, and where players encounter difficulties. This data is processed in anonymised, aggregate form only.
• Security Cookies: These cookies support our fraud detection and security systems by helping us identify unusual access patterns that may indicate account compromise or bot activity.

You may manage your cookie preferences through your browser settings. Please note that disabling essential or security cookies may impair your ability to use the 89pk platform. 89pk does not use advertising tracking cookies or share cookie data with advertising networks.

Third-Party Sharing

89pk does not sell, rent, or trade your personal data to any third party. We share personal data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Allied Bank, SadaPay, and USDT TRC20 wallet infrastructure providers receive the transaction data necessary to process your deposits and withdrawals. These providers operate under their own regulated frameworks and privacy policies.
• KYC and Identity Verification Providers: Where we use a third-party identity verification service to assist with CNIC or passport verification, that provider receives only the data necessary to complete the verification check. All such providers are bound by data processing agreements with 89pk.
• Fraud and AML Detection Services: We may share transaction and behavioural data with specialist fraud prevention and AML screening providers in order to meet our compliance obligations under our international gaming licence.
• Regulatory and Law Enforcement Authorities: Where we are required by law, court order, or a competent regulatory authority to disclose player data, we will do so. We will notify you of any such disclosure where we are legally permitted to do so.
• IT and Infrastructure Providers: Our hosting, security, and platform infrastructure providers may process personal data as part of delivering their services to 89pk. All such providers are subject to contractual data processing obligations.

Data Retention

89pk retains personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law and the terms of our international gaming licence. The following retention periods apply as a general guide:

• Active Account Data: Retained for the full duration of your Account's active status, plus a minimum of five years following Account closure, to meet financial record-keeping and AML compliance obligations.
• KYC and Identity Documents: Retained for a minimum of five years following the date of verification or Account closure, whichever is later, in accordance with anti-money laundering record retention requirements.
• Transaction Records: All deposit and withdrawal records are retained for a minimum of five years as required by our gaming licence and applicable financial regulations.
• Customer Support Communications: Retained for three years from the date of the last communication, or longer where the communication relates to an unresolved dispute or regulatory matter.
• Marketing Consent Records: Retained for the duration of your opt-in consent, plus three years following any withdrawal of consent, to demonstrate compliance with consent obligations.
• Technical and Usage Data: Typically retained in identifiable form for 13 months, after which it is anonymised and may be retained indefinitely for aggregate analytics purposes.

When personal data reaches the end of its applicable retention period, it is securely deleted from 89pk's systems or irreversibly anonymised so that it can no longer be associated with an identifiable individual.

Data Security

89pk takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. These measures include:

• TLS encryption for all data transmitted between your browser and the 89pk platform.
• Encryption of sensitive data at rest, including financial data and identity document copies.
• Role-based access controls ensuring that only authorised personnel can access player personal data, on a strict need-to-know basis.
• Regular security assessments, vulnerability scanning, and penetration testing of platform infrastructure.
• Multi-factor authentication requirements for internal staff accessing player data management systems.
• Formal incident response procedures to detect, contain, and remediate any personal data breach.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 89pk will notify affected players as soon as reasonably practicable following discovery of the breach, in accordance with applicable notification obligations.

Your Data Rights

As a player on the 89pk platform, you have the following rights in respect of your personal data. These rights may be subject to certain limitations and exemptions where processing is required for legal compliance or fraud prevention purposes.

• Right of Access: You have the right to request a copy of the personal data 89pk holds about you, along with information about how it is being processed. Requests will be responded to within 30 days.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data held about you. You may update certain Account details directly through your 89pk Account dashboard; for other corrections, please contact support.
• Right to Erasure: You have the right to request deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected. This right is subject to our legal retention obligations.
• Right to Restrict Processing: You have the right to request that we restrict our processing of your personal data in certain circumstances, such as while a dispute about accuracy is being resolved.
• Right to Data Portability: Where processing is based on your consent or on a contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing carried out on the basis of 89pk's legitimate interests, including profiling. You have an absolute right to object to processing for direct marketing purposes at any time.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to withdrawal.

To exercise any of the above rights, please contact 89pk's support team via live chat on the website or by email at [email protected]. Please include your registered Account username and a clear description of your request. We may need to verify your identity before processing your request.

Children & Minors

The 89pk platform is strictly for individuals aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If you are under 21, you must not attempt to register an Account or use any 89pk services.

If 89pk discovers or has reasonable grounds to believe that personal data has been collected from an individual under the age of 21, we will immediately suspend the relevant Account, delete the personal data concerned to the extent permitted by our legal retention obligations, and may report the matter to appropriate authorities.

International Transfers

89pk operates under an international gaming licence and, as a result, some of the personal data we collect may be processed by our platform infrastructure or third-party service providers in jurisdictions outside Pakistan. Where personal data is transferred internationally, 89pk takes steps to ensure that appropriate safeguards are in place to protect that data to a standard equivalent to that described in this Privacy Policy.

Safeguards for international data transfers may include contractual clauses that impose equivalent data protection obligations on the receiving party, or reliance on the adequacy decisions or regulatory frameworks applicable in the receiving jurisdiction. Details of the safeguards applied to any specific transfer are available upon request from 89pk support.

Changes to This Policy

89pk reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the terms of our gaming licence. The current version of this Privacy Policy is always available on the 89pk website, with the effective date clearly displayed at the top of the page.

Where changes are material — meaning they significantly affect your rights or the way we handle your data — 89pk will notify registered players via the email address associated with their Account at least 14 days before the changes take effect, where practically possible.

Your continued use of the 89pk platform after the effective date of any amended Privacy Policy constitutes your acknowledgement of the updated terms. If you do not agree with any amendment, you should stop using the platform and may request Account closure in accordance with the Terms and Conditions.

Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how 89pk handles your personal data, please contact us through any of the following channels:

89pk aims to acknowledge all privacy-related requests within 5 business days and to provide a full response within 30 days. For complex requests involving large volumes of data or legal review, we may extend the response period by a further 30 days, in which case we will notify you of the extension and the reason for it.

If you are not satisfied with our response to your privacy concern, you have the right to escalate the matter to the applicable data protection authority or the dispute resolution body under our gaming licence. Details of the relevant escalation mechanism are available upon request from 89pk support.